It is a 2020 model with 47,000 kilometers (29,000 miles). CVT fluid is not due for it's first change according to the maintenance minder, and no indication on Honda's maintenance brochure of the need to change the CVT filter or strainer when the filter is changed.
I recommend to research CVT fluid changes and failures on this forum. There are tons of threads and info.
Your 2020 HRV has likely been on the road for 2 years and now nearly 30 000miles.
In my experience, the CVT fluid is now overdue for a change. A recent thread had pics showing how dark the CVT fluid is at 30 000 miles.
This could be the issue with your CVT and would be the likely 1st step in resolving your CVT issue.
In addition to scanning for any PCM codes.
The HRV owners and maintenance manual is lacking when it comes to CVT maintenance.
The HRV Maintenance Minder is also lacking when it comes to CVT maintenance.
Your HRV is under warranty, either 3 year bumper to bumper or 5 year powertrain or the 7 year extended CVT warranty so take it back to the dealer.
The CVT trans check done by Honda for the CVT trans (the magnet test) is mostly useless.
Unless you can change and analyze the CVT trans fluid yourself, I recommend to pay your Honda dealer for that service.
The 2 CVT filters are fine at your low mileage, unless you find debris in the CVT fluid.