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Brought mine in today for this and some other issues. Dealer says the release mechanism is faulty and is installing a new one.
 

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Brought mine in today for this and some other issues. Dealer says the release mechanism is faulty and is installing a new one.
Had this same problem and got down low and looked up at the switch.... it’s a two position switch (lock/unlock) once you get a good look at how it’s designed it should clear up any problems.. I was unlock and locking while attempting to open assuming that it was a single button with a single open function .
 

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this is interesting , its a tactile switch on my unit , same as those on the driver and passenger doors .
The tailgate unlock/disengage button activates when it senses you carry with you the Remote/Key FOB.
Press the unlock on the FOB then another person can unlock the tailgate.

noelmem5
 

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Since I bought the HRV in 2015, opening the hatch has been tricky, with timing you need to kind of hold it.
Last month at 1:00am during a rain my alarm went off, then at 2:00, then 3:00
I told the family to not lock the vehicle until after it was fixed
Honda diagnosed, said it was rear hatch, so they ordered new latch parts.
Opens every time now like butter
I’m thinking it was an issue from day one, and maybe a few of these models had the defective latch
 
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