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Noise when going over speed humps [Strut Issue-Merged]

166K views 178 replies 71 participants last post by  chestersdad2017  
#1 ·
Anyone has this noise issue when going over speed humps? It sounded like the spare wheel was not properly fastened, gets ejected and falling back in the trunk. But it wasn't the spare wheel.

For big round curvy humps, car travelling speed around 25 to 30 km/h will have this noise.
Small sharp humps, 20 to 25km/h will make the noise.

Could it be suspension issue?
 
#3 ·
Bad Shock Absorber - Keep An Eye Out

New member and first post. Have had my HR-V LX CVT (green) since late May 2015. Experienced some mystery fluid dripping on driveway from the rear wheel well area a few weeks after purchasing; service department initially labeled it as excess undercoating that had gotten hot (Texas) and run off. A few weeks later, it wasn't better and the fluid changed to a clearer color and in addition, the outside shell of the rear shock absorber (these are a new two-stage shock I was told) was wet with the same fluid. Second look determined to be a leaking shock. To make a long story short, it had to be ordered and one wasn't available anywhere...and I mean anywhere per HoMoCo. Not Mexico, Canada or US...backordered. Since we were going on a cross-country road trip, my dealer actually took a shock off the only in-stock HR-V they had and replaced mine. Then when the ordered one came in, I imagine it ended up on the donor HR-V. Just something to (1) keep an eye out for since I've not read any other posts with this issue, and (2) makes me somewhat concerned about availability of replacement HR-V parts due to this situation. I experienced a like issue with getting one of the Michelin tires replaced (damaged sidewall due to chunk of metal), but that was only a week delay. BTW, a new OEM tire will set you back $207. Ya'll have a good one and hope your HR-V is doing well...thanks for the forum!
 
#4 ·
Since we were going on a cross-country road trip, my dealer actually took a shock off the only in-stock HR-V they had and replaced mine. Then when the ordered one came in, I imagine it ended up on the donor HR-V.
Now that is dealer service! Please name the dealer, so that others will know.

About a decade ago, a friend of mine was competing in the Iron Butt Rally (11,000 miles in 11 days on a motocycle), and a few miles east of Phoenix, AZ the final drive blew on her BMW GS. A tow truck brought her to the nearest BMW motorcycle dealer, he looked at another GS that was on the show room floor, and did a similar donor transplant. She finished far out of first place, but she did finish.
 
#5 ·
Patterson Honda of Wichita Falls; they are an established multi-brand dealership network with a great reputation. I was fairly "adamant" that something needed to happen concerning my HR-V repair, since it was a big player in the road trip. I'm thinking a bad shock is likely an isolated deal, since there haven't been any other posts on the issue (thankfully). In the military, this process was called "cannibalization" LOL (for aircraft).
 
#10 ·
Update on the squeak in the front end going over speed bumps. Took it to the dealer yesterday, and service took it out for a 20 mile ride to test conditions under which it would squeak. It did as I noticed, going over speed bumps or, for that matter, over any road bump slowly. They tightened the shocks, which they found loose, helped a lot but the squeak is still there, just quieter. Just to compare, however, they took the only new HRV on the lot for a test drive and heard the same squeak. They tightened the shocks on that one too, and opened a service notice with HOA.
 
#13 ·
I am currently dealing with this same issue. Low speed "clunk" and "clunk" when going over speed bumps. I have 6800 miles on my HRV and the dealer is now saying its a broken shock. Told me they would need to order another shock, Jan 22nd 2016 is arrival date for said shock. Guy told me to watch out for potholes and I'm lucky its covered under warranty. All this and I get my car back, white with gray interior, stains from the dirty tech and broken sunglasses also...

I have to say, I've owned many many Honda cars. Couple of S2000s and civics and integras along with an 09 4dr Accord I sold and bought my HRV. The buying process and this car have been THE biggest headache I have ever had. I will never buy another new Honda or new car for that matter. Terrible experience.

Back on topic... I guess I am lucky to have a warranty and they will be replacing the shock. I am not 100% sold on this but I'll let them take a shot at it. I will report back.
 
#14 · (Edited)
I am currently dealing with this same issue. Low speed "clunk" and "clunk" when going over speed bumps. I have 6800 miles on my HRV and the dealer is now saying its a broken shock.
Rear shock or front strut?

I have been hearing what seems like a similar sound for the past month, but it stopped this week. I'm taking it in for first oil change tomorrow, so this is very timely.
 
#25 ·
The noise is back; I think it's a suspension noise that may be related to cold weather. Compared with the O2 sensor buzz, it's pretty minor, and I can live with it unless it gets worse. If it gets worse, I'll take it in, but for now, since it only happens on rough pavement, it just doesn't bother me enough to be worth the time. I might feel differently if I lived on a gravel road.
 
#26 ·
Hey Selden, I just picked up my HRV today from Honda Carland in Alpharetta off Old Milton. Adam is the man to see. Great guy and made sure we left happy. They ordered the rear shock that was supposedly blown and this fixed my issue 100%! The car is free of the low speed rattle!! I hope this helps you and anyone else that has this issue.
 
#32 ·
I figured it was only a matter of time before I started seeing posts about this issue. I had previously started a post regarding the noise back in Sep 2015 @ "bad-shock-absorber-keep-an-eye-out" under the same forum header, page 2. Since both my rear shocks (which are a somewhat unique multi-stage, two-piston shock), the noise has not returned.
 
#42 ·
Wish I would have came across that post. Purchased my HRV August 31st and been having this issue from day one. Google seems to pull a lot of CRV problems when I search for "HRV clunk rattle issues". I just read another thread posted here from a member. Looks like there will be a lot threads started. Wonder how long until Honda steps in?
 
#36 ·
Mine seemed tight also. I was only able to tighten the nut about half a turn, but that is all that it needed. If you are able to jounce the rear suspension and duplicate the noise, put your finger on the top of the shock shaft. If you can feel the thump, it needs to be tighter. You will have to hold the shaft with an allen wrench to be able to tighten the nut more.
 
#39 · (Edited)
Dealer is 25 miles away, a 50-mile round trip, plus waiting in the customer lounge = 3-4 hours of my time. If it gets worse, I'll take it in; in the meantime, it's a minor annoyance. They looked at it 2 weeks ago, when I brought the car in for its first oil change, and said they had tightened up rear suspension components. The noise went away for ~48 hours, then returned. That visit took 5 hours of my time.
 
#46 ·
I brought mine in for an oil change. Mentioned a clunk from right rear when going over bumps but they said only techs in were oil changers and I would need to come in during normal hours. They changed oil and rotated tires. When I left it sounded like a race car. I went back and they kept car and gave me a loaner. The race car noise was they bent something when lifting it and it pressed against muffler. They replaced item. As for the clunk, they have been working on it for almost a week with Honda engineers and swapping parts with no solution. Getting ridiculous on a car I have only had for 7 months.
 
#50 ·
They replaced struts and started shotgunning until they found what I just described. Grease to top of spring and spring seats and checked spring seats. No help. On repory says, "Hit pinch welds on upper spring seat to check for looseness. Adjusted spots of body to make sure no components were rubbing together." Best description is the cup that holds spring and where it attaches to rest of chassis.