If you have the Smart key, it should open with the by pressing the button. There two buttons on the handle, i hope you pressed the right one.

 

It sounds like you are pressing the LOCK button on the tailgate, rather than the hatch release:

 

Sounds like the same problem many of us are having, need to push the button numerous times to get past the second latch.

 

It should open on the first try. Get it fix, if it takes more than once.

 

I was having the same issue and I do believe I was hitting both buttons. Now I am depressing the hatch release and hold that button when opening the hatch. Otherwise it does not open.

 

I had same issue. It feels like hatch release has two buttons, one on each side. It seems be working when I hold both buttons when opening.

 

Reposting my photo from January 10:

It doesn't feel like the hatch release has two buttons, it has two buttons, each with a different shape and texture, so you can do this blindfolded. The small round button on the right locks the doors; the large oblong one unlocks the hatch, and is used to lift the hatch. Press the hatch release button to unlock, and continue pressing it to lift the hatch. Do not lift the hatch using the camera or the plastic trim between the latch and the rear window. If you press the latch with your left hand, use the right hand at the lower edge of the tailgate, which will give you more leverage to assist lifting.

Manual, page 114:

This isn't rocket science.

 

Same here, I was under the impression that if I pressed the hatch release / open button on my key fob it should open but it doesn't. Why have this on the fob then?

 

Same button layout for the LX (keyed) and EX (keyless) versions. The hatch button unlocks the hatch; it's not a power hatch.

 

I am also having trouble with the tailgate latch release. If the car is not locked, the latch releases very easily. However, if it is locked, the first time I press the latch release, the lights flash, the unlock beep sounds, the interior cargo light comes on and the hatch moves about 1/4" but will not open. If I then push the hatch closed and press the latch release a second time, it opens easily. Suggestions?

Shelden, I know it isn't rocket science, however, it is not operating correctly or conveniently, especially when I am trying to open the hatch at night in winter (and I open it at night at least once a week).

 

I had the same issue until I figured out how to handle my tailgate.
I press the hatch release button on the tailgate, but do NOT lift the tailgate. I hear an immediate click followed by another faint click about a second later. Only then I press the hatch release button again, but this time while I lift the tailgate.
It works perfectly every time.

 

I got so miffed with this problem that I brought my HR-V to the dealer this morning. The salesperson had some problems as well so she had a dealer mechanic look into the problem. The solution; when pressing the hatch release button DO NOT RELEASE THE BUTTON until you have raised the hatch about 10 to 12 inches.

 

I finally had the service department look at the problem I have with the tailgate latch release getting stuck. My spouse has trouble with it as well. Sometimes the latch releases the first time, but more often, it does not. I just played with it again. I can hear the latches release and still it hangs up at times. The first guy in the service department who looked at it had intermittent trouble with it. The second guy - our assigned service advisor - had no trouble getting the latch to release the first time, every time. He said they would look at it. When we called the next day, they said 'no one else can replicate the problem.' When we went to pick up the car, my spouse and I continued to have trouble with the latch release and the service advisor did not. Having him stand there, trying not to look smug, as he released the latch time after time and me showing him that I it continues to stick for me did not endear me to him. Since he is able to consistently open the hatch, maybe he would be willing to accompany me every time I know I will need to open the tailgate and then my problem is solved. I can't decide if I should complain to my salesperson, the service department manager or both or just continue to live with it.

 

This morning I experienced what I think you're struggling with. When you push the button it engages a solenoid (I think) only momentarily then goes back to the latched position. What the others are saying about a fluid motion makes sense to me now. I had to shoulder mine shut a few times until the latch reset and I could open it.

Try this: push the button, then try to open the hatch, it will probably hang. Make sure the hatch is fully latched then try pulling the hatch open with the button (cup against the button and pull swiftly against it), it should open fine.

If you're too slow, the solenoid resets before the latch fully clears the hook in the car. It needs to be one quick motion

 

Push, hold, lift. Practice.

 

There is no practice. I can open my tailgate in one fluid motion. The same as the other 4 doors
@LBinKC Did you tried the tailgate on different HRV? If you still have the same issue with another HRV then it might be your technic.

 

"One fluid motion" is a perfect description. I just went out to the HR-V and pressed, then released the rubber button. Sure enough, the hatch wouldn't open. Since August 10, when I press and lift in one fluid motion, there has not been a single case when it didn't open as expected.

The other two "issues" I have seen are 1) breaking off the rear view camera (which isn't designed for lifting the hatch), and 2) hearing a single beep, then finding that the hatch is still locked — which is to be expected, since there are two buttons, one to open the hatch (2 beeps if locked), the other to lock all doors (1 beep). If you press the lock button, it's not going to open.

 

Trunk on 2014 honda crv

Had my trunk lid opened it caught on garage door was able to loosen it but trunk wont shut had to bundgy it down are the struts shot or do I have abigger problem ?

 

Had my trunk lid opened it caught on garage door was able to loosen it but trunk wont shut had to bundgy it down are the struts shot or do I have abigger problem ?

If you have a 2014 CRV, this isn't the right forum (this website is for the HRV, not the CRV).

Either way, sounds like maybe your door isn't aligning correctly? It's possible you bent the struts also, can you see if the door lines up the same on all sides? Are the hinges loose?

A body shop should be able to give you a quick estimate I would think.

 

I have an HRV 2016 and yes, its a pain in the you know what. It seems to unlock but it feels that it is hooked and will not come unhooked. I took it to the dealership and they could not reproduce the issue. The trunk opened with ease--I could'nt believe it as I have been struggling with it. I did notice we were in a warm garage. Is this weather related? It is malfunctioning in the cold. Take a look online I am finding other people with the cold related trunk not releasing issue and Honda just settled a civil law case with the CRV that was having lock issues but I think this was with the doors.

 

My tailgate seems stuck in the cold as well—I can hear it unlock but I can't lift it. During days when it has been warmer, it opens. Today, it was in the low 30s, and I had trouble with it not opening. I tried all the methods in the above posts. I'll await the next warm day in a few days and try it again to confirm that the temperature is the cause.

 

CotonHRV posted this awhile ago. See if it addresses your issue. Good luck!

I had the same issue until I figured out how to handle my tailgate.
I press the hatch release button on the tailgate, but do NOT lift the tailgate. I hear an immediate click followed by another faint click about a second later. Only then I press the hatch release button again, but this time while I lift the tailgate.
It works perfectly every time.

 

Try a silicone spray on the door seals. Spray some on a dry rag and wipe on any rubber surface and it should help.

If it's not the seal, try lubricating the door lock. WD 40 is not a lubricant...

Sent from my SM-G900R4 using Tapatalk

 

We are having same issue, it happened with Valet at dealer when i dropped the car off, but the service technician could not get it to happen, dealer told me they won't attempt any repair until the tech see;'s it happen. Honda of Hackettstown NJ told me they did not care how much of an inconvenience it is, they are only worried about getting part money back from Honda and basically part must fail completely

 

Good point about not using WD40. White lithium grease is a nice lubricant.

 

Thought I would post an update to this issue, with some new information. My local Honda service advisor confirmed with me that this is a known issue and there is a fix. They have a replacement latch part that addresses the "stickiness" of the hatch. My advisor specifically asked if I was having issues in the cold, and that is my experience. A keyfob press, or a press on the button on the hatch can result in a partial latch release. The hatch will only lift about 1/4" and then catch on the lock. This isn't about practice, or "learning how to operate" the hatch. It is faulty, plain and simple.

Like any of these sorts of issues, it does take time for the dealers to catch up to the problem since it is so random / intermittent. Enough people have to come in with the complaint for it to get a closer look. I get the latch replacement done next week and will report back with any other info about it.

 

Thought I would post an update to this issue, with some new information. My local Honda service advisor confirmed with me that this is a known issue and there is a fix. They have a replacement latch part that addresses the "stickiness" of the hatch. My advisor specifically asked if I was having issues in the cold, and that is my experience. A keyfob press, or a press on the button on the hatch can result in a partial latch release. The hatch will only lift about 1/4" and then catch on the lock. This isn't about practice, or "learning how to operate" the hatch. It is faulty, plain and simple.

Like any of these sorts of issues, it does take time for the dealers to catch up to the problem since it is so random / intermittent. Enough people have to come in with the complaint for it to get a closer look. I get the latch replacement done next week and will report back with any other info about it.

If you get any more information (TSB # or part #) would you please pass it on? I have this problem too and have "learned how to operate it", but would prefer a fix if there is one!

 

I think the " lock button " next to the hatch button ,can only be used to lock the door- not unlock the door.
If you hit it by mistake - then you cannot use the hatch release.

i believe that is how i discovered it to work.(after a few days of trying and fustration too)

 

Add me to the list… Everybody offer suggestions that have nothing really to do with what's happening, when you press the button on the fob, it does not unlatch the rear hatch, it doesn't open it, it just flashes the lights twice at you and everything stays locked. I think there is a design defect here because more than one is mentioning this. Everything else on both Fobs works perfectly. Are we missing something?

 

Are you referring to the EX model? My tailgate will unlock (two beeps) if the fob is in proximity. Then I can open the tailgate. The tailgate does not lift on its own, if that is what your are expecting. One of my fobs was acting weird, so I began using the other one.

 

This is an EXL navi. No , I do not expect it lift on its own, I don't expect it to do anything except unlatch, and neither fob does that in any scenario. I was a product trainer for American Honda back in the 90s, so I understand features and how they work, this one has just got me stymied. This is not enough hassle for me to schedule a trip to the dealer, it opens just fine with the rubber pressure pad next to the camera lens. But based upon the cryptic way that you have to set the door lock/unlock as opposed to finding it in the central display like other cars, I was wondering if I'm still not seeing something after going through the manual twice. It looks like a defect in my car to me. Oh well, rest of car is perfect , other than the PDI tech Missing the tire pressure, it was delivered to me with 45 pounds in each tire. Yikes!

 

Oh well, rest of car is perfect , other than the PDI tech Missing the tire pressure, it was delivered to me with 45 pounds in each tire. Yikes!

Yeah, it's common.
http://www.hrvforum.com/forum/401-tires-wheels-suspension/11378-check-those-tires.html

 

Mine is sticking as well. I've had the HRV EXL Navi since early 2015 and it started doing this a few months ago. I'm guessing after reading the comments it could be related to the cold weather since it's been a lot colder here than usual. I will be bringing it in soon for an oil change so if it's still sticking I'll ask them to check. The other day it took about 10 tries before it opened- and it's not like after having the car 3yrs I forgot how to open it correctly.

 

I can finally open mine consistently, instead of waiting for a click I play "beat the click" and press and open in one smooth move as quickly as possible. If I start having the sticking problem now I know what to do.