My prediction remains: no rails no leaks ... EX, no leak.OMG!! I can't believe that it's been so many days without your car. It's ridiculous. Thank you for posting about the leak. I'll keep my eye on it if it ever rains in California again. I have an EX.
I think my car has been in the shop just as long. I have it now but the problem is still there. I picked it up and it had a dead battery so I don't know if that caused something to short (driver door won't lock by fob key have to insert key to lock it and it locks every time I go through the 10mph mark not just once but anytime I hit that mph) or if they just replaced everything they could and didn't bother checking to see if it fixed the problem (or even if the dead battery is somehow related). It's just an extra pain in the arse because the dealer is about 40 minutes away in an area I don't usually go to so it's more than a hour to drop it off. And their phone system stinks so it's very hard to get in touch with them. I'm just documenting everything at this point because I kinda feel I'm getting into lemon law territory. Sure it's not the transmission but if I go to sell it how am I to explain this issue. Anyway I'm bummed because I like everything else about the car. But I've been getting the runaround about the new parts not coming in, etc.I already told the service dept that i expect to see, at the very least, a set of all-weather floor mats in the car once i get it back.
i got a call from Honda Customer Service today after I reached out to them last week. They are trying to find a liner from another dealer (my dealer has no HR-Vs in stock).
The liners are due at the Parts Distribution Center on 8/9 and will be sent out to the 3 dealers who are waiting for them.
I find it kinda strange that 2 other people are also waiting on headliners.
Thank you for the great information and taking the time to share it with us.UPDATE: FINALLY, FINALLY, FINALLY got my car back today after 4 weeks.
Several issues were noted that all of you should know about. Fortunately, the service advisor took pictures and showed them to me. Even as a female who knows next to nothing about the mechanical aspects of a car, I could plainly recognize the shoddy work.
The windshield was NOT installed correctly on the assembly line. The machine that places the windshield into the opening set it up too high. At some point, there seems to have been an attempt to lower it into its proper position but evidentally it was not. Also, there was a glob of sealant left behind that caused issues. There were several places along the opening where it was evident that the windshield was not installed correctly.
In and earlier post, I mentioned that there were two other people (in Oregon and Texas) who were also waiting on the backordered headliners but it was unknown at the time if the other people had a water leak or a different issue. Turns out, they ALSO had water leaks very similar to mine so it seems as if they also had misaligned windshields.
The service tech that an incident report was sent to Honda so that if more HR-V owners have this issue that there will be a "service" recall.
Glad this ordeal is over....hopefully....
Sorry to hear your frustration on waiting for parts. It sucks to have something like this ruin a new car experience. I wanted to say that's its actually quite common for new cars parts to be back ordered. Most of the parts are being allocated for new production. A friend had an accident in a new Audi and the damage was bad, but reparable. However, when the parts we unavailable and unfamiliar/ very complicated to repair, the insurance co. decided to total the car and write him a check! The car had only been on the market for about 6 months.day 14...still waiting on the last part to come in.
Wish someone could explain to me how a part needed on a 2016 vehicle can be on backorder.
Don't know when I've been this frustrated.