[hbwa]

Same thing happened with my mom’s 2016 HRV twice this week. Water in both side on the floorboard. Opened sunroof and both front sunroof drains were clogged, cleaned them out, hopefully that’s the fix.

after is top photo, before is bottom. You can see the hole cleared out in the first photo. Take a look and see if this is the same on your vehicle.

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I have a 2016 HR-V as well. I ended up with a $4,200.00 repair bill for the water damage inside my car. It was leaking form the rear hatch area. They think it was sealant that shrunk or cracked, allowing water in. I opened a case with Honda Corporate. That can be done online or by calling them. Unfortunately, my request for a Goodwill Reimbursement was declined due to being outside the warranty timeframe and no active campaigns for a fix.

Although it is a known issue for the 2016-2021 generation of this model, they said there are not enough cases to start a campaign with a possible fix/reimbursement. How disappointing and frustrating! They told me if enough people file cases, it may be addressed at some point. So, start a case, if possible. Then it is on file with them and they have your information if they ever reimburse for damages.

Good luck!

 

[hbwa]

Hi. I have a 2016 HRV which I bought brand new from a Honda dealership. This year, after it rains, there is a large water puddle inside the car on the front passenger floor bed. This has happened quite a few times. I did not leave the window open if anyone was wondering. I took it to the Honda dealer service and they basically said it was a clogged air conditioner. They apparently fixed and I paid $150 for the diagnostic and repair out of pocket though I was still in my 3 year warranty. 3 weeks later, after it rained, there is still a puddle in my car. The interior now has a foul odor due to the water damage. I take the car back to the same Honda service. It’s been over a week and a half and they never contact me to update me. I call and the mechanic says he still can’t find the source. My warranty expires in a few days.
Has anyone had this issue with the leak? I called Honda and made complaint. I don’t know what to do at this point. Please help.

I have a 2016 HR-V as well. I ended up with a $4,200.00 repair bill for the water damage inside my car. It was leaking form the rear hatch area. They think it was sealant that shrunk or cracked, allowing water in. I opened a case with Honda Corporate. That can be done online or by calling them. Unfortunately, my request for a Goodwill Reimbursement was declined due to being outside the warranty timeframe and no active campaigns for a fix.

Although it is a known issue for the 2016-2021 generation of this model, they said there are not enough cases to start a campaign with a possible fix/reimbursement. How disappointing and frustrating! They told me if enough people file cases, it may be addressed at some point. So, start a case, if possible. Then it is on file with them and they have your information if they ever reimburse for damages.

Good luck!